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✿ Resume / Experience

Experience built behind the scenes.

Virtual Assistant and Business Support Partner experienced in administrative support, digital marketing, customer service, CRM management, funnel support, content creation, email marketing, and operations coordination.

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01

Professional summary

Support that connects the work, not just the tasks.

Tech-savvy Virtual Assistant and Business Support Partner with experience in administrative support, digital marketing, customer service, CRM management, funnel support, content creation, email marketing, and operations coordination. Skilled in helping founders, coaches, service providers, and small businesses streamline daily operations, manage client communication, organise workflows, support lead generation, and improve online visibility.

02

Core skills

Administrative, marketing and operational range.

Virtual AssistanceCRM ManagementProject Coordination Executive AssistanceLead GenerationTask Management Administrative SupportSales Funnel SupportSOP Documentation Calendar ManagementLanding Page SupportWorkflow Optimisation Inbox ManagementEmail MarketingClient Onboarding Customer SupportEmail AutomationData Entry Client CommunicationSocial Media ManagementResearch Content CreationCopywritingAppointment Scheduling

03

Tools & platforms

Comfortable moving between systems.

Google WorkspaceMicrosoft OfficeSlackAsanaTrelloNotionAtlassian ConfluenceGoHighLevelKajabiClickFunnelsActiveCampaignZohoBrevo / SendinblueTaxDomeElementorSquarespaceWebflowWixWeeblySamCartCanvaGIMPFilmoraZendeskCalendlyAcuityCarepatronXeroDiscordLinkedIn Sales NavigatorChatGPTClaudeBase44Netlify

04

Professional experience

Experience across support, systems and customer care.

Freelance Virtual Assistant / Business Support Partner

Self-Employed

  • Provide remote administrative, marketing, and operational support to international clients across marketing, wellness, cleaning, robotics, and accounting.
  • Support daily task management, client communication, calendar coordination, document preparation, workflow organisation, and CRM updates.
  • Assist with sales funnels, landing pages, email campaigns, automation setup, content scheduling, copywriting, and client onboarding processes.
  • Prepare SOPs, trackers, checklists, and internal documentation to improve business systems and reduce manual work.

Digital Marketing VA

Outsourced Doers

  • Completed training in sales funnels, landing pages, email marketing, social media management, SEO, copywriting, and SOP development.
  • Designed landing pages, developed automated email campaigns, supported social media campaigns, and documented repeatable workflows.

Customer Service Associate

TaskRabbit / IKEA at Open Access

  • Handled customer inquiries through chat, phone, and email support while maintaining clear documentation and professional communication.
  • Collaborated with team members to improve response quality, streamline processes, and reduce average resolution time.

Technical Support Representative

Comcast / Xfinity at VXI Global Solutions

  • Provided billing, sales, and technical support to US customers, troubleshooting issues and offering tailored solutions to improve retention.

05

Education & certification

Academic and professional foundation.

Bachelor of Arts in Political Science and Government

Ateneo de Davao University

Master in Public Administration

University of Mindanao

Philippine Civil Service Eligible, Professional

Certified for administrative roles requiring organisational, communication, and interpersonal skills.

✿ Original document

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